We welcome you warmly to our guesthouse and wish you a pleasant stay.
Smoking is prohibited on the premises of the Karkonoski guesthouse.
Rooms can be rented for a day, which starts at 2 p.m. and ends at 11 a.m.
A guest renting a room in the guesthouse determines the length of his or her stay. If such a specification is not made, it is assumed that the room is rented for one day.
The price for the stay is charged in advance, on arrival at the latest, for a specified number of nights.
Extension of the stay beyond the period established on the day of arrival should be reported in the guesthouse's reception desk. The guest's request to extend the stay is not binding for the guesthouse and can be granted, if possible.
Room cleaning and towel change are provided every three days.
The guesthouse is obliged to respond immediately to comments and objections concerning the quality of service, working of equipment, cleanliness and order on its premises. Please report your comments and objections to the manager of the guesthouse or at the reception desk.
Due to the fire protection requirements, it is not allowed to use any electric-powered devices or machines which are not the original equipment of the rooms of the guesthouse.
Please leave the skiing equipment, sleds and the like in the ski room.
No visitors are allowed on the premises after 10 p.m.
Hotel quiet hours are from 10 p.m. to 6 a.m.
When leaving the guesthouse, lock the room and please leave the room key at the reception desk.
The guest is financially responsible for any damage of the guesthouse's equipment and its technical facilities, arising from his or her fault or that of his or her visitors.
Buffet breakfast is served from 8:00 a.m. to 10:00 a.m. in the restaurant, and dinner from 4:00 p.m. to 6:00 p.m. in the restaurant; the meals can be eaten only in the restaurant.
The settlement of credit card and e-transfer transactions is carried out through Dotpay Settlement Centre.
DANE FIRMY: Przedsiębiorstwo Turystyczne Bałtyk-Karkonosze Marcin Piaścik Karkonoska 20a, 58-540 Karpacz, NIP: 858-143-14-66, REGON: 812530554